Financial Hardship Assistance Program

Financial Hardship Assistance

At Soap + Water, we understand that life can sometimes take unexpected turns, and financial difficulties can arise. Our commitment to our clients goes beyond providing top-quality services; we also want to be there for you during tough times. That’s why we’re proud to introduce our Financial Hardship Assistance Program.

What is the Financial Hardship Assistance Program?

This program is designed to support our clients who are experiencing temporary financial hardship. Whether it’s due to medical emergencies, job loss, or other unforeseen circumstances, our goal is to ensure that you can continue to receive the services you need without added financial stress.

Who is Eligible?

To qualify for the Financial Hardship Assistance Program, you must:

  • Be a current client of Soap + Water.
  • Be facing a verifiable financial hardship (such as loss of income, medical bills, etc.).
  • Complete the application process and provide necessary documentation.

How Does It Work?

  1. Application Process: Fill out our Financial Hardship Assistance Application Form. This can be done online or in person at our office.

  2. Documentation: Submit documentation that outlines your financial situation. This may include pay stubs, medical bills, unemployment benefits statements, or other relevant documents.

  3. Review: Our dedicated team will review your application and documentation. We aim to respond to all applications within 7-10 business days.

  4. Assistance Plan: Once approved, we will work with you to create a personalized assistance plan. This may include payment deferrals, reduced rates, or other support measures tailored to your needs.

Confidentiality and Respect

We understand the sensitive nature of financial difficulties and guarantee that all information provided will be handled with the utmost confidentiality and respect. Our team is here to support you, not judge.

Apply Now

If you or someone you know is experiencing financial hardship, please don’t hesitate to reach out. You can begin the application process by contacting our customer service team at We are here to help you navigate through this challenging time.


For more information about our Financial Hardship Assistance Program, please visit our FAQ page or get in touch with our support team at 614-285-7627.

At Soap + Water, your well-being is our priority. We are committed to providing support and understanding when you need it most

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